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Shipping Policy

How long will it take for my order to be processed and delivered?

Order processing time depends on the type and number of products you ordered. Customized machines will take longer to process since they’ll have to be manufactured from scratch.

Our products are delivered through trusted couriers. Once we hand over your packaged orders to our couriers along with your shipping details, they give us an estimated time of delivery and package tracking details.

We always keep our clients in the loop. We’ll send you information about processing time, shipping and tracking details, and any delays in either via Email/WhatsApp/WeChat.

What countries do you ship to?

We can ship to most countries.

How will my delivery be shipped?

The default is UPS, but if DHL can deliver, we will use DHL. Contact us if you have special requirements.

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is on route.

What do I need to do when I received a different product than what I ordered?

Please contact customer support at [email protected]

Good Service In Office

Forward is one of the excellent pioneers in producing cellphone refurbish devices. We have agencies around the world. As an international proven integrated cellphone repair machines’ manufacturer, we offer a complete range of broken phone restore machinery, fully automatic and integrated high-efficiency machines, flexible operations, warranty guarantee, high return on profits, the latest phone repair guidance, one-on-one free cost evaluation and phone accessories purchase, etc.

Privacy Policy-Good Service In Office

Strong Support In Factory

The machines are produced in the factory which established by our company. The machines are assembled with raw materials. We have organized a professional R&D team to develop and design practical mobile phone refurbished devices for the customers. No matter you are a start-up or a green hand on the phone repair business or you want to expand your business in this area, and you won’t be disappointed to co-operate with us.

Privacy Policy-Strong Support In Factory

About Store

Forward is one of the excellent pioneers in producing cellphone refurbish devices. We have agencies around the world. As an international proven integrated cellphone repair machines’ manufacturer, we offer a complete range of broken phone restore machinery, fully automatic and integrated high-efficiency machines, flexible operations, warranty guarantee, high return on profits, the latest phone repair guidance, one-on-one free cost evaluation and phone accessories purchase, etc.