If you are reminded that the items you added can’t be shipped to your address, it may be other products that do not support direct order on the website, please contact us to purchase. WhatsApp(China):+86 13826121144.
What is High Clear Flexible Explosion-proof Film:
High Clear Explosion-proof film is a front film that can be used to protect the screen of mobile phone, tablet, watch, camera, airpod, etc. This film has several functions, like high definition, touch sensitive, explosion-proof, full screen coverage, etc. The most important that it can help you prevent the screen from being broken. Read More
Return / Refund / Exchange Policy,
This policy is for online purchases on https://www.forwardgd.com/ only. FORWARD accepts merchandise return/exchanges due to non-phsical/functional damages that are applied to this Policy. Please apply for an RMA service within 12 months from the purchasing date. If incorrect items are received, please contact us and issue a refund/return/exchange within 7 days of the recipient.
1. Dead on Arrival: For significant damage to the outer packaging upon receipt. Or DOA of the product.
A. Refuse delivery of the package and inform FORWARD.
B. Damaged package/product after confirmation of the receipt: take a photo and contact FORWARD within 7 days of the receipt. FORWARD will offer a solution after negotiation with the logistics company (return or exchange).
2. For quality problem of products received: take a photo and contact FORWARD for return & refund or replacement.
3. For returns of wrong products ordered by the customer or problems not related to FORWARD, within 14 days of receiving your order, you may exchange a new product unconditionally (no refund). However, a shipping fee to will be charged.
4. For incorrect products received, take a photo and contact FORWARD immediately. Once confirmed, we will rearrange the shipment as soon as possible.
1. Strictly pack anti-static bags and foam boxes to ensure your goods are safe.
2. We always ship goods by professional courier companies such as DHL, FEDEX and TNT, which is a door to door service and fast, but everything is according to your requirements.